Providing the right information at the right time to make the right decision

MindLinc is a comprehensive electronic behavioral health records management system developed by experts at Duke University Medical Center.  MindLinc seamlessly integrates clinical psychiatric care at all levels; regulatory management, research, and evidence based quality improvement. Our technologies and expertise provide customers the best solution to accomplish the following essential objectives:

1) accurately triage and treat patients at the most cost-effective level of care

2) assure patient safety and confidentiality

3) improve patient outcomes through the implementation and continuous refinement of Evidence-Based Practices (EBP) across all patient populations, services, programs, and levels of care

4) case manage clients to ensure appropriate access to and use of community resources and to help clients reach their potential

5) achieve efficiencies and enhanced continuity of care by consolidating, integrating and automating clinical systems

6) provide for accurate and timely billing and reimbursement for services

7) improve efficiency and productivity by using our uniquely robust scheduler which is fully integrated with our patient and provider data base.

Customers also employ the Decision Support Engine to establish and enforce clinical practices and guidelines by using the MindLinc clinical outcomes data warehouse for retrospective decision support, and the MindLinc Global Database to share anonymized data for research and benchmarking purposes.

MindLinc incorporates the behavioral health expertise of Duke and its customers. The Department of Psychiatry at Duke University is rated #9 in the latest US News and World Report ranking and MindLinc is used by a number of other top 25 institutions. Experts at Duke collaborate with many other EBP leaders to use MindLinc to implement, test and refine Evidence Based Practices using MindLinc's discreet data element design and decision-support engine to help customers improve the quality and efficacy of psychiatric care.