November 29th, 2012
Durham, NC November 29, 2012 – Duke University Behavioral Health Informatics, a leading behavioral healthcare Electronic Health Record (EHR) technology provider, announced Citizen Advocates, Inc. headquartered in Malone, New York selected MindLinc as their comprehensive behavioral health EHR solution.
“MindLinc offers an outstanding EHR system that will provide the tools and support we need to deliver state of the art clinical assessments, recovery-oriented progress notes, and treatment plans that exceed the standard of the behavioral health industry. MindLinc provides our agency with the comprehensive system we will need as we navigate health care reform.” states Citizen Advocates, Inc. CEO Susan Delehanty.
“Citizen Advocates, Inc. strategic goals center around the continued delivery of excellent and cost-effective services that meet the behavioral health and wellness needs of its community and provide the level of customer service its clients deserve. MindLinc provides all of the tools to support CAI’s strategic goals. This starts with our best-in-industry assessment and outcomes functionality, which combined with information from our global data warehouse, allows CAI to determine and benchmark effectiveness of services. MindLinc’s, decision support tools offer CAI the ability to implement and guide their clinicians in the use of evidence-based practices. MindLinc’s interoperability capabilities will help CAI coordinate care across community providers.” states Deo Garlock, Executive Director for MindLinc.
About Citizen Advocates, Inc.
Since 1975, Citizen Advocates, Inc. has operated many high quality programs known to many as the North Star Family of Services. The North Star programs have provided caring, professional services to thousands of individuals with physical challenges, mental health needs and chemical dependency issues.
Citizen Advocates, Inc. offers a wide array of services including: children’s residential services; vocational programs; community support services; Health Home Care Coordination, residential programs; and day program services. North Star Behavioral Health Outpatient clinics provide a full range of services for mental health and substance use disorders. Same day open access services are available as well as 24/7 crisis services. Our school based programs also include mental health treatment, Prevention Education and Student Assistance Programs.
The basic underlying objective of the programs and services operated by Citizen Advocates, Inc. is to help people with developmental, behavioral, and intellectual challenges live full, healthy, meaningful lives, rich with hope and choices of where and with whom they live, work, and play.
MindLinc’s meaningful-use-certified, fully configurable EMR-EPM system helps customers improve quality and outcomes of care, productivity, financial performance, and achieve regulatory compliance. MindLinc serves as the industry leader in EMR functionality, decision support and outcomes to best position our customers to meet current and future challenges (e.g., P4P and ACOs):
Fully Customer-Configurable to Match User’s Workflow
Easy to Use – matches user’s workflow, intuitive, write-once, rolls information forward
Call Center – manage and track callers/patients, calls, and referrals
Comprehensive, industry-best psychiatric and substance abuse assessments and functionality (e.g., over 200 clinician and client rated scales)
ASAM based Substance Evaluation – provides level of care recommendation and diagnosis
Measurement – Outcomes Tools: Innovative visual tools measure symptoms, outcomes, progress toward achieving treatment objectives & discharge and follow-up care using embedded treatment progress & outcomes tracker
Decision Support Rules Engine - rules & alerts to meet State, Federal, Regulatory requirements – guides clinicians to enforce and meet requirements and improve quality of care
Dashboard and Task Manager – Customizable Dashboard to view client, user and organization-specific information; Tasks linked into area to do your work, User & Supervisor Alerts
Integrate patient and family involvement self-reported information and feedback into treatment, follow-up/track outcomes with client -rated scales
Aftercare/Follow-up Management – ability to track clients/alumni, send aftercare rating scales to measure outcomes and satisfaction, decision support tool can provide reminders, provides key information for reporting
Referral Management – track referrals, provide key information and reports to ensure referral source satisfaction, manage and target referring organizations
Benchmark organization performance and identify and implement EBPs using MindLinc’s Global Anonymized Database – world’s largest codified behavioral health database with over 6.8 million encounters all with outcomes
Reporting & Forms Designer- SQL, Comprehensive Standard Reports, Easy Ad Hoc Reporting, Easy Report Designer, Easy Forms Designer
SaaS-Hosted and Client Server delivery Models
MindLinc embeds behavioral health science and research into our EMR technology
For more information on MindLinc, Contact: A. Deo Garlock, Executive Director, MindLinc
e-mail: firstname.lastname@example.org Phone: 919-303-9704